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## Wakeman – Never Miss Another Customer Call Wakeman is an AI-powered receptionist and virtual answering service designed for US home-service contractors. Built for plumbing, HVAC, electrical, roofing, and restoration businesses, it helps companies capture more leads, respond to customers faster, and stay reachable 24/7 without hiring additional office staff. Whether your technicians are working on-site, your office is closed for the evening, or your team is unavailable during weekends, Wakeman answers incoming calls on behalf of your business. It communicates using your company name, asks relevant questions, collects customer and job information, verifies service addresses, and sends detailed job notifications directly to the business owner. ### Smart Call Handling and Job Management Wakeman does more than simply answer the phone. It follows a structured conversation to understand what the customer needs and gather the information required for the next step. Businesses using Jobber can connect their account and enable automatic booking, allowing confirmed appointments to be added directly to their schedules. ### Emergency Detection and Immediate Alerts Certain service calls require immediate attention. Wakeman can recognize potentially dangerous situations, including gas leaks, fires, electrical sparks, and flooding near electrical equipment. It provides callers with pre-approved safety instructions and contacts the designated on-call phone while keeping the caller connected. For less critical but urgent problems, such as water leaks or heating failures, Wakeman sends an urgent text notification so the team can respond promptly. ### Call Recording, Summaries, and Spam Protection Transparency and efficient communication are built into the service. Every incoming call starts with a brief AI and recording disclosure. Calls are recorded and automatically summarized, making it easier for contractors to review customer requests and follow up without listening to entire conversations. Spam calls are automatically filtered and do not count toward billing. ### Keep Your Existing Business Number Switching to Wakeman does not require changing your phone number. Simply forward missed calls to the service and let the AI receptionist handle incoming inquiries. If you want to stop using it, one code reverses the forwarding setup. ### Affordable Pricing With a Free Trial Wakeman offers a practical alternative to traditional answering services, helping contractors stay responsive without the cost of additional reception staff. - Plans starting at $149 per month. - 14-day free trial. - No credit card required to get started. - Designed specifically for US home-service businesses. **With Wakeman, contractors can spend more time completing jobs while ensuring customer calls are answered, opportunities are captured, and urgent situations receive attention.**Wakeman screenshot