Chaskiq - an open source alternative to intercom
Chaskiq
Open Source Messaging Platform for Marketing, Support & Sales
The front line of your customer service.
Main features:
Customer Segment Filters with custom attributes support
Web Messenger embed
Agent's conversation routing
Text chat with customizable content blocks support
Video Calls !
Triggerable conversational bots
Mailing campaigns
Onboarding tours
API integrations - Whatsapp / Twitter DM / Slack / Calendly / Zoom and more!
CRM integration - Pipedrive supported
Webhooks:
Help Center system with multilanguage support
API support - consumable via GrapqhQL with Oauth authorization
Quick replies (as canned responses)
Configurable Data protection (GDPR) consent
And many features to come
To learn more about the philosophy and goals of the project, visit chaskiq.io.
Embeddable WebChat:
A powerful text editor for the chat based in Dante2 Wysiwyg.
Animated Gifs.
Embeddable Videos from Youtube, Vimeo.
Embedable webpages via Oembed protocol.
Video Recorder.
Video Calls via RTC protocol.
Third party apps like Calendly & Zoom.
Colorized Code via Prism.js.

