Dialtone
Dialtone is an app that helps Shopify merchants reduce the amount of customer phone support they do. It automates common support tasks, like checking on the status of an order or initiating a refund request.
Phone support takes a lot of time, so having a streamlined process can free up merchants to work on other tasks.
The stack I'm using:
- SvelteKit
- Integrations: Twilio, Shopify, Shippo
- Database: Postgres
