Dispatch Tickets

Dispatch Tickets is a modern ticketing API built for developers and multi-brand businesses. Unlike traditional helpdesks that charge per seat, Dispatch Tickets uses per-ticket pricing with unlimited users included—so your whole team can access support without incremental costs. Built API-first, you can embed support directly into your product, create tickets programmatically, and build custom integrations. The admin dashboard lets you manage tickets across all your brands from a single unified inbox. Perfect for SaaS companies, agencies managing multiple clients, e-commerce operators with multiple storefronts, and any developer who wants ticketing as a service rather than another app to manage. Key differentiators: • Per-ticket pricing (not per-seat) — unlimited team members included • API-first design — tickets are a primitive you can build on • Multi-brand workspaces — one login for all your brands • Flexible custom fields — pass any JSON, no schema limits • Multi-channel support — email, API, forms, Slack, and more Features List: • Multi-brand workspaces — Manage unlimited brands from one account • Unified inbox — See tickets from every brand in one view • Custom email domains — Use support@yourbrand.com for each brand • Per-ticket pricing — Pay for usage, not seats • Unlimited team members — No per-agent fees • RESTful API — Create tickets, comments, attachments programmatically • Webhooks — Real-time notifications for ticket events • Custom fields — Accept any JSON data with tickets • Multi-channel — Email, web forms, API, Slack integration • Team collaboration — Assign tickets, internal notes, mentions • Reporting dashboard — Track metrics across all brands