NetSense NMS

NetSense NMS by Extreme Labs is a cloud-native network monitoring and management platform purpose-built for ISPs and FTTH network operators. Unlike generic tools, it provides end-to-end visibility—from core backbone infrastructure to access equipment and in-home WiFi—covering the entire service chain where most customer issues occur. The platform offers real-time monitoring of OLTs, ONUs, switches, ports, and customer premises equipment, enabling ISPs to detect performance issues and network faults proactively. With integrated TR-069/ACS capabilities, operators can remotely manage CPE devices and monitor WiFi health, reducing support calls and on-site visits. NetSense NMS features intelligent automation and smart data processing to streamline workflows, reduce manual errors, and accelerate problem resolution. Actionable alerts focus on what truly matters, eliminating unnecessary noise and allowing teams to respond quickly to critical issues. Delivered as a scalable SaaS solution, NetSense NMS removes the burden of hardware deployment and maintenance while providing expert ISP-focused support. With proven reliability, deep technical insights, and operational efficiency, the platform empowers ISPs to minimize downtime, optimize network performance, and deliver a consistent, high-quality connectivity experience for their customers.