NetSuite Reporting and Sales Process Optimization for a Canadian HVAC Company

Houseblend worked with GPA Inc., a Canadian HVAC and building services company, to improve reporting, sales workflows, and finance processes inside NetSuite. The company needed better visibility into project profitability and a faster way to manage commission-related work. Before the project, key reporting and sales finance processes required too much manual effort, which made it harder for management to see real-time margin performance. Houseblend improved the NetSuite setup by streamlining sales and finance workflows, improving reporting accuracy, and reducing manual commission processing. The work helped the team gain better insight into project margins and make NetSuite more useful for day-to-day decision making. The project used NetSuite ERP, SuiteAnalytics/reporting, workflow optimization, and finance process improvements. The result was a 60%+ reduction in commission processing time, improved commission accuracy, less manual work, and better real-time visibility into profitability.